We're here to help. Reach out anytime — for any of our apps.
Questions, bug reports, or feature ideas? We'd love to hear from you — whatever app you're using.
We aim to respond within 24–48 hours. Please include the app name, your device model, and iOS version if reporting a bug.
App-specific help
The warm AI coach who remembers you — tasks, routines, journal and insight, even on the heavy days. Live at birtacoach.com, in 6 languages. iOS app coming.
What happened to VibePlanner?
VibePlanner grew up and became Birta Coach — same heart, warmer coach, now on the web. Existing users keep everything; nothing is lost.
Which devices can I use Birta on?
Birta runs in the browser — computer, tablet or phone — and your data follows you between devices. A native iOS app is on the way, and one subscription will cover both.
Is my journal private?
Yes. Your journal and health data never go to AI without your consent — and never word for word. Birta learns patterns, not sentences. You can export all your data anytime, and delete it too.
How do I cancel my subscription?
Web subscriptions are cancelled from the billing link in your receipt email or in Settings inside Birta. You keep access until the end of your current billing period.
Subscription options
Pop your mood into a bubble. Journal your feelings, get AI-powered feedback, breathe, and earn cosmic badges along the way.
How does the mood bubble check-in work?
Tap a bubble that matches how you feel — there are 8 moods, from Wild Hype to Scattered. Then journal what's on your mind and get gentle AI feedback.
Is my journal private?
Yes. We use anonymous authentication — no email, name, or personal info is collected. Your journal entries are private. AI feedback is generated by Google Gemini using only the text you write. Read our full Privacy Policy for details.
What's Fidget Mode?
Sensory fidget bubbles with iridescent glass — tap, pop, and zen out. No score, no pressure. Pure stim.
The app feels frozen or slow. What should I do?
Try force-closing MoodPopper (swipe up from app switcher) and reopening it. If the issue persists, restart your iPhone. Still stuck? Email us with your device model and iOS version.
How do I report a bug or request a feature?
Email support@birtacoach.com with "MoodPopper" in the subject. Screenshots and steps to reproduce are super helpful.
A gentle app for AuDHD and neurodivergent minds. Pick your energy. Get one small task. Breathe.
How does HushNow work?
Tell HushNow how your energy feels right now — very low, low, medium, or high. Get one small, kind suggestion that matches. Nothing more. No lists. No guilt.
Are there streaks or score?
No. HushNow celebrates small wins — including drinking a glass of water — without streaks, scores, or guilt. Skip a day. Skip a week. We're still here when you come back.
Is my data private?
Yes. No tracking, no accounts required, no data sold. Your energy stays yours. Read our Privacy Policy for details.
Where can I download HushNow?
HushNow Darling is live on the App Store. Visit the HushNow page or download directly.
Subscriptions & Billing
Subscriptions for our iOS apps (MoodPopper, HushNow) are managed through your Apple ID. To view, change, or cancel:
iPhone Settings → Apple ID → Subscriptions and choose the app you'd like to manage.
To restore previous purchases on a new device, sign in with the same Apple ID and tap "Restore Purchases" inside the app.
Birta Coach web subscriptions are billed by our payment partner, not Apple — manage them from the billing link in your receipt email or in Settings inside Birta.
Legal